FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in upfront, honest pricing with no hidden fees. Every move is different, so quotes are based on the size of the move, distance, stairs, and any specialty items. We also offer competitive rates and discounts on select moves when available.
- What is your typical process for working with a new customer?
First, we gather the details about the move, including the size of the home, locations, stairs, and any specialty items. Then we provide a clear quote, confirm the booking, arrive on time, protect furniture as needed, complete the move efficiently, and make sure everything is where the customer wants it before we leave.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience with residential and commercial moves, including safely loading, unloading, lifting heavy furniture, and protecting customers’ belongings. We focus on efficiency, safety, and excellent customer service every step of the way.