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About
Professional Marketing and Administrative Services
With over a decade of experience in marketing and administrative support, I’m passionate about helping businesses and entrepreneurs streamline their operations, elevate their brand, and achieve their goals. My expertise lies in creating innovative marketing strategies, managing complex campaigns, and providing seamless administrative support that keeps your business running smoothly.
Equipped with advanced tools like HubSpot, Teamtailor, and Dialpad, I bring the skills and technology to ensure maximum efficiency and results. From marketing strategy development to day-to-day administrative tasks, I focus on delivering personalized, high-quality solutions tailored to your unique needs.
Whether you need help scaling your business, organizing your operations, or launching a successful campaign, I’m here to help you succeed. Let’s work together to make your vision a reality!
Overview
Hired 5 times
Background checked
3 employees
18 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Role
Administrative assistant
Marketer
Skills
Spreadsheets
Filing and organization
Email management
Web research
Work location
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
5.0
3 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Jay U.
Jan 31, 2025
•
Hired on Thumbtack
Janelle has been extremely helpful with aiding in my marketing and branding efforts for different opportunities. I look forward to continuing to work with her.
Details: Sales & marketing • Small business (fewer than 10 employees) • Creative services • Strategic consulting • Branding services • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Marketing
Evelyn R.
Dec 7, 2024
Janelle is a true professional. She is dedicated to the success of her clients. She is a continuous learner and innovator with wonderful ideas for growing her business, which benefits all her clients. I highly recommend her and look forward to our next professional engagement.
Janelle and Co.'s reply
Thank you for your kind words, Evelyn. It is always a pleasure to assist you, and I look forward to working with you again in the future!
Calvin H.
Mar 9, 2025
•
Hired on Thumbtack
Janelle did a wonderful job updating our website.
Details: Minor changes to website • Nonprofit website • Wordpress • Customer provides all content • Within 2 weeks • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Web Design
Credentials
Background Check
Janelle Jones
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing reflects the quality and expertise I bring to every project. I offer customized packages for your business needs and goals with transparent, upfront pricing. Occasionally, I provide discounts for long-term partnerships or special promotions. Rest assured, there are no hidden fees—everything is discussed and agreed upon before we begin. My goal is to ensure you get the best value for your investment.
What is your typical process for working with a new customer?
I begin by getting to know you and your business through a discovery call or consultation. This helps me understand your goals, challenges, and vision. Next, I create a tailored plan outlining the strategies and services that best support your needs. Once we agree on the approach, I’ll guide you through the implementation process, providing regular updates and opportunities for feedback to ensure everything aligns with your expectations. My focus is on collaboration, clarity, and delivering results.
What education and/or training do you have that relates to your work?
I hold a Master of Science in Digital Marketing from Full Sail University, where I gained advanced expertise in creating impactful marketing strategies. I also earned a Bachelor of Science in Sociology from Georgia State University and an Associate of Science in Marketing from Atlanta Technical College. Over the past decade, I’ve honed my skills through hands-on experience, working with diverse clients and industries. This combination of formal education and real-world practice allows me to bring a well-rounded and practical approach to every project.