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Cheshire Cleaners

Type of service
Type of clothing

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About
We are a premier dry cleaner and laundry service company offering services such as dry cleaning and wash/dry/fold services and alterations. We provide quality, timely service and exceptional customer service.
Overview

Serves Atlanta, GA

Background checked

9 employees

3 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

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Services offered
Type of service
Type of clothing

Pants

Shirt

Suit

Coat

Material

Cotton

Satin

Silk

Chiffon

Reviews
Good 3.7

25 reviews

5

64%

4

4%

3

0%

2

4%

1

28%

Your trust means everything to us. Learn about our review guidelines.


pro avatar
May H.

Oct 27, 2025

From Google

Im a tailor, and I took my cashmere coats to this place, trusting they would be handled with care. Unfortunately, it was a very disappointing experience. When I picked them up, the sleeves were up to my elbows and the fabric was completely damaged, the coats had shrunk because they were put in the washing machine.The person in charge admitted they didnt read the care instructions, even though the garments were 100% cashmere. To make matters worse, their response was that my fabrics were old, which supposedly caused the shrinkage , but thats not true. My garments were in perfect condition before the service; they werent wet or damaged in any way.Whats most frustrating is that they havent taken responsibility for the damage or shown any interest in offering a solution or even speaking with me about it.My coats are now completely ruined. I do not recommend this place for delicate or valuable garments.
Cheshire Cleaners's reply
We are sorry for your experience. Our business is transparent and professional. Unfortunately, you chose to disregard, disrespect, insult, abuse, intimidate our employees and reputation. We refunded your dry cleaning fees when you became unhappy with the service. Your garments were damaged when you brought them into our store. We do an absolutely great job with our dry cleaning services. You have been reported to Google for slander.
pro avatar
Nadege D.

Dec 9, 2025

From Google

Im editing my review because the owner is threatening me as seen below: First, let me say this- YOU ARE TALKING TO THE WRONG CUSTOMER- It must be hard to keep up with countless angry customers when the service is constantly horrific!1- I am the only person you ever interacted with . No husband, no friends, no interpreter, nobody else but me. My English is great and I have never ,ever, had an interpreter. Assuming that I dont know how to speak English based on my Hispanic last name is wrong and once again shows how unprofessional you are!2- Although I should have, I have never threatened you with a lawsuit. Whoever is suing you for $50k has my full support and I hope she wins.3- Yes, this space is available to all customers to share their experiences in order to protect other customers from bad businesses like yours. I suggest working on figuring out how to NOT ruin peoples clothes so you wont have to worry about bad reviews.4- Get that lady, Rochelle, out of the front she always has the worst attitude and is rude as hell!Not sure how she ended up in the customer service industry with this horrible attitude.The most unprofessional business I have ever seen ! They are rude and damaged multiple of my items, without taking any accountability and offering resolution. It is unbelievable that a business will take your money and your clothes and states they are not responsible or liable when returning your clothes damaged. I have been a 10+ year customer to this establishment and never had an issue until they got bought by apparently random people who have no idea how to run a cleaning business. What a shame .
Cheshire Cleaners's reply
We are sorry you didn’t enjoy your experience. We were respectful to you, your husband and interpreter. You’ve been threatening us for $50,000 and taking us to court over garments purchased at the Goodwill. This isn’t a public forum for you to damage our reputation, slander, retaliate, and harass our employees walking into our store asking for money. The police has been notified.
pro avatar
jim P.

Jan 27, 2026

From Google

Personal service!
Cheshire Cleaners's reply
Thank you so much. It’s always a pleasure to assist you with your dry cleaning. You’re a great customer. 🙂
pro avatar
Nayeli I.

Apr 23, 2026

From Google

Bad customer service
Cheshire Cleaners's reply
We are very regretful your service wasn't good. Hopefully, you can try again at some point for a better experience.
pro avatar
dmetrey R.

May 20, 2026

From Google

thank you marvin!
Cheshire Cleaners's reply
We appreciate you and we thank you so much for the feedback.
Credentials
Background Check

Rochelle Mahan

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