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Pros: Fast, effective, flexible & responsive.. a leap forward for DIY sites, expensive web developers. Outstanding value. Cons: That I didn't find these guys sooner. I have been frustrated and had issues with other sites & programs as they either didn't understand what was needed, or they offered you a crude cookie cutter site or they simply dumped all the responsibility on you to cobble everything together. Overall: Outstanding service, responsiveness and flexibility. Creates great content quickly and is a great value. I highly recommend B12 to any business or organization that wants a great site & web presence.Jun 17, 2019
We had a very dated website with low information and visuals, it was more of a placeholder. With the effort and insight from B12, they were able to execute a new website for us that's especially pleasing and able to drive new business. It was great working with our account rep who was able to articulate what was working and what wasn't to the design team.Jun 17, 2019
The customer service support and ease of use, makes me continue to use B12 for my website design services. I am getting phone calls from customers on a daily basis. I am currently remerchandising, as I know my busy season is going to be the best ever! I thank you for the free trial... Now, you're stuck with meJul 23, 2019
They pretty much instantly come up with a AI draft web site based on your input and current site. Then they work with you to launch an amazing new web site. Fast, efficient and at a great price.Jul 23, 2019
B12 is amazing for getting a website up immediately. I mean in minutes! It uses smart AI technology plus they have actual people that will help you customize the design and to make changes. I've been using a dyi for 10 years. With B12 I enjoyed the ability to just 'set it and forget it'! Perfect for projects that you don't want to invest a lot of time with, or clients on a budget. You can still go back in and muck around with changes if you like. The best customer service anywhere! Seriously, look into this!Jun 17, 2019
B12 | AI-Powered Web Design, SEO, and More verified
- What should the customer know about your pricing (e.g., discounts, fees)?We offer four levels of paid, monthly subscriptions, ranging from $26 to $224. Each of these tiers offers unlimited storage, custom domains, and ongoing support and optimization strategy. From our more premium levels of service, you'll start to benefit from dedicated phone support, third-party integrations, SEO, and even copywriting services.
- What is your typical process for working with a new customer?We aim to launch all new customer websites in just one week. When you start, you'll be presented with a free AI-built website draft that you can review with your design consultant. They'll work together with you to determine the needs of your site based on your goals and business type. From there you'll be handed off to our onboarding team who will get to work on copywriting, design, and any finishing touches that your site will need to launch. We're proud to be here for you every step of the way, even after your site launches.
- What education and/or training do you have that relates to your work?We're lucky to have an extremely talented, diverse team of B12ers who have come to us from all over the world. Our designers are creative geniuses (at least we think so), our SEO experts are always staying ahead of the competition, our leaders are veterans in the high-growth startup world, and yet we all still have so much to learn. We're always learning new things, and we're always perfecting our craft to deliver our best work possible.