FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At CBM PC Solutions, we pride ourselves on offering fair and competitive pricing for our services. We understand the value of your investment, and we strive to provide the best quality service at reasonable rates. Additionally, we recognize the needs of customers with multiple devices. That's why we offer special discounts for those who bring in more than one device for repair. This approach is part of our commitment to delivering not only top-notch technical solutions but also customer-friendly pricing that acknowledges and rewards your trust in us.
- What is your typical process for working with a new customer?
At CBM PC Solutions, our approach with every new customer begins with a thorough understanding of their unique situation. We prioritize active listening to ensure that we fully grasp the challenges you're facing with your device. This initial step is crucial for us to provide tailored solutions that precisely meet your needs. We believe in open communication and transparency throughout our service process. Rest assured, from the moment you reach out to us, you're in capable hands. Our commitment is not just to resolve your technical issues, but also to provide you with peace of mind, knowing that your device concerns are being addressed by experts who care.
- What education and/or training do you have that relates to your work?
At CBM PC Solutions, our expertise is backed by industry certifications, ensuring that you receive service of the highest standard. But we don’t stop there. We are continually engaged in research and education to stay at the forefront of technological advancements. This dedication to staying current allows us to provide you with solutions that are not only effective but also in line with the latest trends and best practices in the IT world. With us, you can be confident that your technology needs are being handled by professionals who are as knowledgeable as they are skilled.