What education and/or training do you have that relates to your work?
Most of our continuing education in the garage door business comes from our suppliers, the garage door manufacturers and equipment makers. We attend trade shows and meet with our vendors who are providing new equipment to the market place. We always try to stay updated with the latest technology.
What types of customers have you worked with?
Garage door spring replacement is the most frequent job, followed by working on garage door openers. We also find ourselves replacing garage doors frequently.
What advice would you give a customer looking to hire a provider in your area of work?
Not all garage door contractors carry the proper insurance. Be sure to ask to see insurance certificates from anyone who does work at your home.
What questions should customers think through before talking to professionals about their project?
Most garage door technicians get started in the business working as subcontractors for home builders. This gives them a basis from which they are able to also provide repair and replacement services for consumers. With the present building slump more companies are looking to serve consumers. This raises the level of competition while it drives some contractors out of business. When dealing with a contractor who offers a very low price, be suspicious that he can't cover his overhead without taking some serious short cuts or employing "bait and switch" pricing.