FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
That it is transparent, clearly communicated, reflects the value I provide, is competitive within the market, and is presented upfront with clear explanations for any variations based on the service levels
- What is your typical process for working with a new customer?
Initially gathering information about their needs, establishing clear communication channels, conducting a thorough onboarding process to introduce them to my service, actively listening to their feedback, and maintaining regular communication to ensure their satisfaction throughout the job
- What education and/or training do you have that relates to your work?
I have been doing this as a living since I can remember.