Got Carpets LLC

Top Pro

Contact for price

Zip code

Cleaning method

Number of rooms

Carpeted stairs

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Why this pro?

Customers say this pro is thorough, responsive, and fair, and they handle carpet, rug, and upholstery cleaning projects. They've been in business for 18 years.

Summarized from the pro's profile. Review their profile for the latest.

About

Experience a Deeper, Greener Clean with Got Carpets Looking for more than just a basic carpet cleaning? At Got Carpets, we deliver powerful eco-friendly deep cleaning with every service—no hidden fees, no sales pressure. Every cleaning package includes thorough stain treatment and uses a high-powered truck-mounted system that lifts dirt and grime from deep within your carpet. We take pride in our work and for us every job is about transformation and quality. We use top-of-the-line environmentally safe products that are tough on stains but safe for your family and pets. Our powerful truck mounted system means faster dry times—no more waiting around on soggy carpets. Your satisfaction matters. That’s why we back our services with a 30-day satisfaction guarantee. Great results, honest pricing and a cleaner healthier home—every time.

Overview

Current Top Pro

Hired 905 times

Background checked

1 employee

19 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Cleaning method

Steam cleaning

Property type

One-story house

Two-story house

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Excellent 4.9

400 reviews

5

94%

4

3%

3

1%

2

1%

1

1%

Read reviews that mention:

Jasmin G.

May 13, 2026

•

Hired on Thumbtack

Krystle did a great job cleaning my carpets! My carpets are old but after she cleaned them, they almost look new! Very pleased and will definitely book again!

Details: Two-story house • 2 rooms • Pet stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home

Carpet Cleaning

Monica S.

Jun 3, 2026

•

Hired on Thumbtack

Details: One-story house • 4 rooms • Drink stains • No stairs • As recommended by the professional • I don't have pets at home • No smokers in home

Got Carpets LLC's reply

Carpet Cleaning

Mary Ann J.

Jun 8, 2026

•

Hired on Thumbtack

Christel was on time, very respectful profession, friendly wasn’t intimidated by her make you feel like you knew her. My carpet was looking like brand new I must ideed say I was lucky to have her, hopefully looking forward getting her next time, thank you.

Details: Two-story house • 3 rooms • Food stains • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home

Got Carpets LLC's reply

Thank you so much for your kind review! It was a pleasure serving you, and I'm thrilled to hear that you were happy with the results. At Got Carpets LLC, we believe that great customer service is just as important as great cleaning results, so it's wonderful to know that you felt comfortable and well taken care of throughout the process. Hearing that your carpet looked brand new again is exactly the outcome we strive for. Your kind words about my professionalism, friendliness, and punctuality mean a lot, and I truly appreciate you taking the time to share your experience. Thank you for choosing Got Carpets LLC. I look forward to working with you again in the future!

Carpet Cleaning

Loraine F.

Jun 1, 2026

•

Hired on Thumbtack

Krystal did a great job on our carpeting. She's very professional and knowledgeable and even gave us tips to maintain our carpets going forward. Pricing was very reasonable, and the quality was top notch. We'll be sure to tell our friends and neighbors about Got Carpets.

Details: Two-story house • 2 rooms • Pet stains • No stairs • As recommended by the professional • I have pets at home • No smokers in home

Got Carpets LLC's reply

Thank you so much for your thoughtful review! I'm delighted to hear that you were pleased with both the quality of the cleaning and the overall experience. I believe that educating customers on proper carpet care is just as important as the cleaning itself, so I'm glad you found the maintenance tips helpful. Providing top-notch results at a fair and reasonable price is always my goal, and it's wonderful to know that the service met your expectations. Your willingness to recommend Got Carpets LLC to your friends and neighbors is one of the highest compliments I can receive. Thank you for trusting Got Carpets LLC with your carpet cleaning needs. I truly appreciate your business and look forward to helping you keep your carpets looking their best for years to come!

Carpet Cleaning

Katrese P.

Apr 21, 2026

•

Hired on Thumbtack

I had a great experience with Krystle at Got Carpets. She was on time, very friendly, and did an outstanding job cleaning. My carpets look so much better, and her attention to detail really showed. I would definitely use her again.

Details: Two-story house • 3 rooms • 1 flight • As recommended by the professional • I don't have pets at home • Smokers in home

Carpet Cleaning

Credentials

Background Check

Krystle Griggie

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I consider my pricing to be fair and will offer discounts depending on how much is being cleaned.
What is your typical process for working with a new customer?
An evaluation of what needs to be cleaned and a quote.
What education and/or training do you have that relates to your work?
Company training from 2 national companies.

Got Carpets LLC

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