- What should the customer know about your pricing (e.g., discounts, fees)?
Standard service call are $79.99 plus tax. Unfortunately, garage door spring repairs are not included in this price. Please contact us for details.
- What is your typical process for working with a new customer?
Once we're contacted by a potential customer, we ask a few questions to get a better understanding of the issue you're facing regarding your garage door(s) and if possible to diagnose your problem over the phone or even better to see if it's something minor you may adjust yourself. If needed, the next step would be to schedule a suitable day and time for one of our experienced technicians to come to your home and diagnose your problem. Once the technician examines your issue, they maybe able to solve the problem right then and there or you will receive an estimate that details the nature of your problem, the solution and price, and you may call to schedule a garage door repair or installation at your convenience.
- What types of customers have you worked with?
We work with anyone with the need of residential garage door services, from homeowners, home buyers/sellers, real estate agents, contractors and insurance companies.