FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My Prices ARE NEGOTIABLE. ""Always understand some jobs are more complicated so please explain in detail what you need done and what they walking into.""( light cleaning, deep cleaning ,pet in home, home is lived in etc sending pictures is a plus, is parking free or close, if move out explain cleaning is expected but not throwing things out or moving things that would be demolition cleaning services. Much more in cost and timing) Which im not doing . Also please take into consideration *********************************************************** . Please don't just respond checking prices be ready to hire someone close to the price you see quoted. We are here to work so lets not waist time. Also once i completed a job please be available to be there or video . If i have forgotten something please contact me immediately I can come back or partially refund.
- What is your typical process for working with a new customer?
To get as much detail about their housekeeping request to best meet their needs . I learned years ago 2 people never have the same though process. I rather have clarity, so lets talk verbally about what you are wanting or a list or text is very important so i can check off what was done and not miss nothing. Like don't say cabinet or refrigerator and you left out outside and top. Don't say closets and top shelf scrubbed & you want baseboard and crayon or marking off wall included. All that is extra - you may need to paint . If you say bathroom make sure u say underneath or include draws. Some people don't want you touching their personal items.
- What education and/or training do you have that relates to your work?
All my kids are grown i learned to clean from working for a country club at the age of 18. I sort of fast because cleaning come naturally to me I can work alone . Most my job have little to no supervision . I can provide videos and pictures after the job is done. I have cleaned for a cpl of air bnb company's, real estates You name it. Im a non smoker ''