About this pro
12 years in business
1 hire on Thumbtack
Areas needing work
How Portico South LLC can improve in the future is to NOT ABANDON THEIR CLIENT. To tell the truth and NOT LIE to your client and also to hire professional electricians!!! I have had nothing but trouble with the electric and had to hire another company to fix the work your guys attempted to do. Going without and AC for the month of July was horrible and you did not rush over to fix the problem. In fact, it took you over a month to come check on us. You abandoned me and the kids. I was misled from the beginning of the project. Most recently, there was poop in my NEW SHOWER from the toilet line. It backed up two times in one month. When I called for help, Ric, my contractor who is supposed to have my home under warrenty, would not come. He never came until I called his plumber who installed the plumbing for the new toilet. We found the problem to be the lid from the toilet which clogged the line. It had fallen in from the begining of the project. Keeping your word, telling the truth and not abandoning the project. Keeping the space clean while working and helping the family if their BRAND NEW AC UNIT breaks in the middle of July is a start. Here is one of your quality workers who fell through my bedroom ceiling. We were not even working on my bedroom at the time.Feb 9, 2018
I know Ric well and he has completed several large projects and a large additional addition with vaulted ceiling in a family room with 1/2 bath, reconfigured stairs, fireplace, deck etc. This project was an addition to a 50 year old house with all the issues you would expect and Ric has a skill of listening to the customer until he knows what they want and then comes through every time. I continue to hire him as my first option. Very pleased with all his work and have used him for over 5 years.Jan 28, 2016
I highly recommend Ric Rodriguez who owns Portico South (404-274-7377). Ric has done quite a number of jobs for me including a large kitchen remodeling project and two bathrooms. Hes a pleasure to deal withextremely professional, polite and knowledgeableand the quality of his and his subcontractors work is excellent. He can do all types of work but he especially likes to do kitchens and baths.Dec 19, 2015
Portico South has designed and built several projects for us, including a kitchen renovation and a bathroom renovation. What we liked most: Their balance of aesthetic and craftsmanship. They suggested ways to make both projects better and brought a great attention to detail in their work. Highly recommend.Dec 18, 2015
Portico South attentive to my plan, sensitive solutions for problems and accessible thru project. Workers-- licensed professionals, craftsmen were introduced to me, focused on their task and respectful. Work very well done and finished on time. Rehired a year later for an additional project with positive results. 1288sq ft condo, 2 bd, 2 bathDec 16, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?Our focus is to provide a high level of workmanship with an attention to detail. We price our work to allow us the time to carry out a job correctly using the best materials for the job. Although there may be standard charges we use, most jobs are broken down individually into steps to be taken along with associated costs. We take the approach of providing our clients with realistic quotes up front as opposed to pricing low to get our foot in the door.
- What is your typical process for working with a new customer?Our process begins with active listening on our part. We listen to understand what our customer needs- What is broken, what problem is to be solved, what is our clients vision for their home? We then propose our best solutions, refine a scope of work that suits the clients budget, contract, and then execute. Throughout any project we make sure that our customer is informed and remain available to answer any questions throughout the duration of the project.
- How did you get started doing this type of work?Architecture was always a distraction for me in college and was almost my chosen field of study. After an internship at a local Atlanta firm I decided against it. Working in telecommunications years later traveling throughout Europe and Latin America I was always drawn to construction methods, and design. While living in Munich Germany My wife and I decided to move our family back to the states. It was then that I decided to dive into residential restoration/construction.