Local Moving (under 50 miles)

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.



How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

How do you move large pieces of furniture?

Moving large furniture can be done with help from the best movers in your area and careful planning. First, get an idea of how much the furniture weighs and how much each mover can manage. The next step is figuring out the path the furniture will take as it exits its point of origin and makes its way to its new home. Professional movers then use dollies, furniture protectors and personal safety gear for a safe, smooth move. 

Reviews for Decatur small moving professionals
Thumbtack Customer
My overall experience was great. I called TaggABox last minute after I was no showed by another moving company. Sharon the owner was able to schedule my move immediately the next day. Small little glitch on paying my deposit for some reason the system reversed the charge. My bank said it was on the movers system that kept reversing it. No biggie though. Sharon sent me the link. I paid the deposit and the movers were on the way. My mover Chris and Brandon were awesome and very professional!!! Nice guys. They arrived in uniform and handled everything with care. I would recommend this company. I would use again. Thanks TaggABox
Taggabox Moving & StorageTaggabox Moving & Storage
Carmen D.
I initially was going to forgo a review but after numerous inconveniences it’s only fair to others that I share my experience in full being as transparent as possible. Pros: Jamal (owner/operator) was extremely responsive to the initial request and following conversations regarding booking the moving service. Very professional in the sense of capturing all your needs (what you have to move, where you’re moving) as well as giving you a fair price, which we all know is dependent upon a number of things (access to elevator, number of boxes/items to move, weather, traffic, additional stops etc). Company also called early on the day of move and arrived about 30 minutes before scheduled move time. I did not have an issue with the price quoted and the difference acquired by the end of the move. I had an additional stop and quite frankly a lot of items. My difference in price was $300 over the quote and I had no issue paying the final cost. As you will read in the next session, I had several concerns the following day after realizing I was missing several items that were placed in storage versus staying with me to my next destination. For what I was not able to find in the storage unit that was packed, Jamal was very accommodating in meeting me at the storage unit where we rearranged/organized and tried to find items that were missing. I was thoroughly impressed by this effort. Cons: There were a few nuances with damaged items including a ruined jacket belt, broken plastic bin, dropped a lightweight chest off of a cart, damaged couch foot, understanding that things do happen, this review is not for those minor inconveniences. The biggest concern was the lack of organization in the storage unit (quite honestly I have never seen a storage unit that poorly packed) and not following through with instructions on which items should be left in storage and which items would come with me. I even had things packed and organized in my apartment for which items would stay in storage and which items would leave with me. As they were moving things I would even reemphasize. The moving assistant even mentioned that he would have loaded the truck with items coming with me first, verus the items going to storage. There was a personal/important box left in storage along with my desk chair - the actual desk was moved correctly. Once I realized the items were missing, I reached out and said that I would do my best to grab those items myself and would reach out if I needed assistance. After arriving back at the storage unit (about 30 miles from my current location) I was able to take inventory of the order of the unit which was a complete disaster. Frustrated was an understatement. The mess and lack of thoughtful organization brought me to tears. I was able to find my desk chair as it was thrown on top of other boxes but was unable to locate the box which were all stacked in the back of the unit versus on shelving and work desks that I had also in the unit to help with organization. I called Jamal very frustrated and he ensured that when he had time he would help – which he did. Again, very grateful. When Jamal was able to meet me after a mix up previously, I expressed my concern with the lack of care or organization with the unti and we went through and organized it. I was on one side of the unit while Jamal was on the other. We could not locate the box and I was then accused of potentially mislabeled the box and even given the advice to label my boxes appropriately in the future. All boxes intended to come with me were labeled HOME. Perplexed at this point, I went back home and something still didn’t sit right. I reached out to Jamal again to ask about his insurance policy and if we could file a claim because the items in the box were pretty expensive including medicines that I needed. He then responded that the insurance is ONLY if the truck is in an accident. I decide to drive BACK out to the storage unit - at this point I have made approximately three separate trips. I bring my scissors and tape ready to go through each box as now I am doubting myself of labeling the boxes. After moving TWO boxes from the side that Jamal was on, I found the box that we "could not locate". It was labeled HOME-BR and was the size box that I initially told him we were looking for. I then sent the picture of the box to Jamal and asked if he would reimburse for time and travel, not even the damaged items. I never received a response. I waited a few days. I know people are busy. Hence we are and we hope others are more thoughtful and careful in their moving process. Room for Improvement: I’ve read other reviews regarding professionalism, and I wouldn’t say Jamal and the company were not professional, but I would say they lacked a level of business acumen/customer service in care. Specifically in lack of concern over damaged/broken items (no matter how small) and accountability in service and fallacies in service. I did feel like the move was a bit slow. I started helping (as I’ve read in other reviews). As for myself, it was overwhelming and I needed assistance on my end. Notes for Future Customers: Manage, direct and be present throughout the entire moving process. No one wants to micromanage someone else's business, but unfortunately at times it's necessary. Moving is never a fun task and at the time of my move, I also was in the process of purchasing a car (sight unseen) and was trying to multitask during the move. Over an extremely stressful time, having someone help you in your move is imperative. Budget for double! That’s best practice but be sure to at least double your budget if you may have an issue with any moving costs. Always check the insurance of the moving company you are using before booking. Make sure you have a clear contact to take into account damages and potential losses. Request tax paperwork for any moves over $600. Perhaps my move was more complicated than the company could account for. But after not receiving a response in regard to the "found box" I felt taken advantage of and needed to share for others. **Please NOTE the lack of accountability in the responses to the reviews that are not 5 stars. This is the issue with businesses who lack customer service. I never haggled the price or thought it would be $300. I have a small business and the basic math of 6 hours is not challenging to determine. 6 hours would equate to 6 hours. The lies perpetuated in the response makes sense as to why he complained about another client to me who refused to pay and paid him on numerous occasions. I paid immediately and GAVE him to total price. No tip as I had damaged items. HE asked if the price was okay after telling me about another client who complained about the price. I paid the fee without any issue. I requested a service. Paying for a service is common sense. He said $320 for 3 hours including another drop and $100/hour afterwards, this included travel costs. I will add images. I was never a no show. The company NEVER gave a specific time to meet and I wanted to accommodate him because I was in the area of the storage after I worked. I texted him that although I did not have my keys to get into storage I was going to pay the storage for a re-keying fee to NOT waste his time. Instead, Jamal said - let's reschedule. I said ok. I can completely see why someone would be taking him to court. THE LACK OF ACCOUNTABILITY is evident. He could have simply responded to the last message to say that he didn't feel compensation for me going back and forth to the storage on their fault. But he IGNORED the message. I am still waiting on the W9 for the move which exceeded $600. That is common business practice. He has yet to respond. He can complain about me as a customer that is fine. I gave the pros, cons, room for improvement and advice to others. Nothing he mentioned I didn't - unless of course it was a lie. I will upload the text images.
Bear's Moving CoBear's Moving Co
Jamie W.
I cannot express to you how AWFUL this company is. They quoted us around $4k for the move and after loading the truck, doubled the amount to $8k. I called to discuss the situation and Frank was the rudest person I have ever encountered in customer service. I had to ask not to interact with him via phone anymore as he was so hateful. He was screaming and yelling and name calling. Truly unbelievable. I was told we would have our items in about a week. They held our items hostage for over 3 weeks before finally delivering items of which many were damaged and destroyed. At one point they told us our items would arrive in two days only to find out they confused our items with someone else’s. I had no idea where our stuff was or when it was coming. When you can actually get ahold of someone within the company (rare), they are rude and will not tell you any details about the location of your items or when they will be delivered. We paid an additional amount to have our house packed for us. Words cannot describe how awful this pack job was. I felt like we were on a hidden camera show. Items from all different rooms were tossed into boxes. Toilet paper in with baby clothes and pictures frames and outdoor items and dishes. Chaos. Nothing was wrapped properly, which explains why we had dozens of items broken. They charge by square footage, not weight, so it is beneficial for them to put a couple small items in a large box. I opened appliance sized boxes with 2 shoe racks inside. They used packing tape on items such as wicker baskets and my sons air hockey table so that when you peeled off the tape it destroyed the item. They carried in large pictures that were completely crushed, mirrors and pictures frames rattling with broken glass...insanity. They didn’t even LABEL the boxes. So when the movers finally arrived, we had to individually open every box to figure out which room to take them to. Even then it was useless since nothing was organized. They smashed a hole in our wall carrying our mattress up the stairs. All of our boxes and the interior items...and I mean ALL...were covered in mouse or rat droppings. My floor was COVERED in droppings by the time everything was brought inside. I submitted photos for all broken items and the company never responded and never reimbursed a cent. This is a scam. They will quote low, double the price, and hold your items hostage. This company should not be in business. Please do not engage them.
Pick Up Movers LLC GAPick Up Movers LLC GA
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