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New Era Plumbing

Licensed
Licensed
Free service call

Online now


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About
New Era Plumbing is proud to offer customers in Douglasville the best in plumbing and Septic Service. We have been serving the area since 2011, and our team has built a reputation for trustworthy and professional service with a serious commitment to craftsmanship and hard work. We are experienced plumbers trained to handle everything from your clogged drain to your broken water heater. We offer a wide variety of plumbing services, and our specialists are known for getting the job done right and on time. At New Era Plumbing, we are highly trained and certified plumbing specialists you can trust to tackle even the toughest job. Plus, we stand behind all of our work with a full one-year warranty when we service your plumbing. You can also count on our dedicated and knowledgeable office staff to answer any question you may have about our products and services. If you’re ever faced with a plumbing emergency in the middle of the night, don’t worry! We are always available to help! You can reach one of our specialists 24 hours per day, 7 days per week. We are devoted to providing the very best customer service in the area.
Overview

Hired 36 times

Serves Douglasville, GA

Background checked

License verified

5 employees

13 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Credentials

License verified

Plumber – Master – Unrestricted

License state: GA

Background checked

Passed by Bobby Johnson on Apr 19, 2022.

Services offered
Pipe issues
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.1

10 reviews

5

70%

4

10%

3

0%

2

0%

1

20%

Read reviews that mention:


pro avatar
Erica D.

May 17, 2025

Hired on Thumbtack

Great attention to detail and very professional! The process took longer due to my toilet having a weird size valve but he was extremely patient and explained throughout the whole process.

Details: 1 toilet • Municipal water (most common) • Townhouse

Toilet Repair
pro avatar
Kaylee K.

Apr 5, 2025

Hired on Thumbtack

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other pipe issue • House

Plumbing Pipe Repair
pro avatar
Alejandra T.

Nov 1, 2024

Hired on Thumbtack

It was such a pleasure working with this company, they are very professional, Patient with all my questions and they did a great job at my home with my septic tank pumping service. Highly recommended!

Details: Pump out septic tank • No problem, just need inspection or regular cleaning • Septic tank • 1,001-1,250 gallons • 4-10 years ago • No problem; just need maintenance

Septic System Repair, Maintenance or Inspection
pro avatar
Chandria L.

Apr 15, 2025

Hired on Thumbtack

They arrived quickly and took care of the issue in short order.

Details: No, repair is not urgent • No, the building is not currently flooded • Sink • House

Plumbing Pipe Repair
pro avatar
Drew L.

Jan 31, 2026

Hired on Thumbtack

So we were scheduled for a service call.Even though we know what the issue is and they could have just scheduled someone to come out and complete the repair. The first day they were running behind so we scheduled for today 8am-12pm window. No updates. Texted the number we used to schedule/reschedule. No response. So called at 10am and they couldn't find any calls. It shows on their housecallpro site.

Details: 1 toilet • Municipal water (most common) • House

Toilet Repair
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