- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a military and senior discounts. We also offer a 5% cash discount.
- What is your typical process for working with a new customer?
Professional introduction over the phone. Asking specifically what do customer want to get done. Flexible scheduling.
- What education and/or training do you have that relates to your work?
I hold an EPA certification that includes type 1 and 2. HVACR college graduate.