It was extremely easy to schedule my move with Next Door Relocaters. The movers did an exceptional job moving my items from a storage unit into my apartment. All of the furniture was wrapped and handled with TLC, only one 8x10 photo frame was broken during the move, which can easily be replaced! However, there are a few reasons I can not give this establishment a perfect 5 star rating.
My first concern is the movers were not punctual. They arrived an hour after the scheduled start time. Secondly, I was told when I got the original quote that the estimate would be emailed to me, and it never was. After the completion of the move, I was told I would receive an email invoice with a complete break down of the costs. Unfortunately I had to call multiple times to request my receipt, before one was actually sent to me.
I do recommend this company. However, I would like to see management address these concerns for a better customer experience in the future.