This is the first time I'm giving someone 5 star review prior to the completion of the job. I have an old/discontinued water heater, an unusual issue. Jontell has been very honest throughout the process and gained my trust. We're still configuring the issue with my heater but I feel comfortable to count on him. He helped me understand that my heater is an old unit and the part has to be on special order. He even came out to my place after hours to ensure hot water is temporarily up and running for me. When it comes to this type of services, I've encountered too many people who just wanted to take the money and not follow through. However, Jontell has been very professional and honest with me. The part to fix my water heater has been ordered and Jontell ensured he will do the installation again at no cost. I understand unusual situation like this happens in this business. We're dealing with electrical and sometimes it's just out of human's hands. However, I'm confident to count on Jontell to complete this job. No wonder he has over 100 positive reviews! He sure will have my future business as well as references to my friends. If you are looking for a knowledgeable, honest plumber who won't scam you and get the job done, you've got the right person here!

Had to replace my water heater. As soon as we communicated he was on the job and completed the next day.

He exceeded our expectations, we were prepared for replacement of water heater but he came and repaired it at much lower cost and warrantied his repair. He also took care of 3 toilets and replaced the garbage disposal. Repairs we thought we would have to schedule for a later time based on the expected cost of the water heater. I am running upstairs now to take a HOT shower. I highly recommend his services.

Very Honest! Super knowledgeable! Saved me over $700!! I thought, and was told by other plumbers, that I needed a brand new water heater. But after Keith came and did his diagnosis, for FREE I might add, he informed me that I could save money by just replacing some parts (i don't remember what the parts were called) and repairing the water heater instead of replacing it. I can't tell you how refreshing it is to have someone be honest about what you truly need instead of trying to sell you something expensive just to make money!

Fair price for the amount of work performed (water heater installation). Professional quality water heater installation. His work was done on time on budget. He was able to pickup the new water heater I purchased at the local Home Depot and haul away the old unit. Highly recommended.

Fair price for a water heater install. He was able to get out the very next day (I posted late in the evening) and accommodate my tenant's schedule. As an out of state landlord the potential for things to go wrong is high but everything went smoothly. Communication was great, work done on time, true professional!

Our 28-year-old water heater sprung a small leak so on Sunday I went on line and filled out a request for a water heater replacement. Within five minutes of posting my request Ben responded and I called him. He was able to come to my house the next morning and give be a free estimate. The pricing was appropriate, so I hired him on the spot and he began work immediately. He just left and his work product was outstanding, he cleaned up after himself and left the work area better than when he arrived. He and his assistant were very friendly and explained what they were doing as they worked and after completing the job they gave me a tutorial on keeping my water heater running in top shape. Outstanding!

Very professional with the hot water heater install. Smooth process from beginning to end. Also leveraged experience to get a good deal on a unit. 5 stars!

I can't sing their praises enough! Brian called Monday morning around 9:30am, had someone over here by 10:45 and the job was completed by 1:00pm. I had planned to replace the water heater in addition to the other work that was needed but the technician told me that wasn't necessary and didn't try to up-sell me at all. They even flushed my water heater free of charge before doing the job I called them for. You don't often find an honest company like Graham Plumbing these days. Their pricing is more than fair. Their response time is speedy. The technicians we saw today were professional, personable and took the time to explain what needed to be done and why. When it is time to replace the water heater we will definitely be calling Brian!