Describe the job
What did Mike Doble help you with?
Mike Doble with AppNet has been a huge asset to getting our real estate business out in the public eye. Mike is always there when you need him and willing to make even my most difficult of requests work. We love our new website and it would not have been possible without his expertise and hard work! His services were worth every penny!
Where was the job?
Our real estate company is located in Denver, NC. and the greater Lake Norman area.
How long did it take?
The process took 3 months. Reason being, I was personally swamped with being the top selling agent in NC & SC, setting company records in sales. If I personally, would have had a quicker reply to their proofs we could have shortened the time by 4 weeks.
Say what went well
What impressed you about the service?
I was super impressed with Mikes honest and accurate assessment of our real estate companys website needs from our very first conversation. I must confess, I was sticker shocked at the cost of our project. However, he was able to stay within our budget. No hidden cost! That is huge! His services were were worth every penny!
Even more impressive was Mikes ability to stay on schedule during a horrific life storm. Unfortunately, Mike and one of his staff members experienced two very serious family tragedies during the time slot of building our website. I was blown away at how they were able to stay on schedule! I stand in admiration with his standard of excellence.
Did Mike Doble go above and beyond?
I purposefully had shopped 12 different web designers in a 12 month period. The fact that Mike interacted with me as an educator was what set him apart from his competition. If I was going to spend the money, I wanted the best! Mike was excellent at sitting down with me via a web chat and strategizing about our web design project down to the tiniest details. He set the bar high with his client care. His entire staff followed suit. Their practices are quite fantastic.
Was Mike Doble on time?
Mike had specific timelines for all the bits and pieces of the web design. I was really impressed!
How was the quality of the work?
Each stage of the design process was approached with extreme care and attention to detail. Mike and the AppNet team over delivered in the quality of product and service that I received!
Point out what could have been better
What would have improved your experience?
What would have improved my experience during the process of building my website would have been if I were educated with the lingo of the technology world. Being website design and internet presence is all Greek to me, I needed them to translate for me in lay terms. Continuously. Which they did very professionally!
What went wrong, if anything?
I am an Apple computer user. I only know mac products. There was a hiccup with my browser. They could not mirror the problem, because they did not have a mac computer in the office. However, through screen shots back and forth they were able to finally correct the issue.
How could Mike Doble do better in the future?
Being a website is a living, breathing, eating machine, (Mikes words) my only suggestion would be for him to implement a follow up plan with his past clients, to see if there were any other services that his company, AppNet, could implement for their company.
For example, adding more landing pages and brain storming how we could beef up our online presence. I guess I was looking for an ongoing marketing relationship. Like, lets talk about phase two. Phase three. Phase four. I am in need of his wise counsel to advise me on how cyber space is responding to my new website. Kind of like our financial advisor meets with us to tell us how our investments are doing. Lets add this. Lets stop that. As of now, I am still an online bill board. A great looking bill board. BUT no leads. I am fully confident that AppNet can take us to the next level.
Secondly, Being the digital/internet world is quickly becoming post PC, I think Mike and each of his design team needs to learn as much about Apple computer products as possible. Subscribing to Lynda.com may be good resource. AppNet may want to consider their next hire to be Mac savvy. I suggest AppNet update their systems by adding a Mac Lab that consist of an Apple desktop, MacBook Pro laptop, iPad and an iPhone for the purpose of being able to stay ahead of their completion!
In closing, as a web developer, Mike Doble was very professional, someone who was easy to work with, he stayed in our budget, and was able to meet our website needs. On a scale of 1-10, as a professional Mike Doble is a 12. At Cloninger Properties, we say Mike Doble and Appnet are the best thing that ever happened to us!