FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We include everything from permit fees to clean up in our proposals. There are no hidden or surprise costs. We go over everything step by step so if something additional or unexpected does come up, it isn't a surprise!
- What is your typical process for working with a new customer?
We do an onsite consultation to look at your space, go over all your ideas and get a starting point for all the things you want in your dream backyard. We will then put together a 3D rendering and proposal. Once the contract is signed, we get to work right away on permitting and scheduling. The homeowner is kept up to date on all the steps as we work throughout the process.
- What types of customers have you worked with?
We have worked with all types of homeowners. Couples, young families, empty nesters and everything in between!