Magnolia Build & Design
contact for price
Remodel reason
Work needed
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We Work With All Budgets! Our team strives to bring you a new and refreshed version of your home. We work to make the transition from outdated to updated worry and stress-free while providing competitive and fair pricing for individuals looking to renovate. We can help with anything from floors, countertops, new tiles or a full home remodel. We pay special attention to detail and work to ensure the final product brings your vision to life. Let us know how we can help with your next project.
Featured Projects
54 photos
Luxury Kitchen Project
Kitchen Remodel
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.5
11 reviews
5
82%
4
0%
3
9%
2
0%
1
9%
Read reviews that mention:
Mr. W.
Oct 1, 2022
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Hired on Thumbtack
Hired on Thumbtack
Initially, I was pleased with the response and (what I thought was) attention to detail. However, I’m the end the attention to detail was missing. As a program/project manager, I understand that engaging the client during the planning, design and implementation phase is key, to making sure the project is proceeding according to design.
To eliminate a costly legal battle m, we paid for something we didn’t ask for during the design phase.
Erica Batista is not a sound program manager and can be rough around the edges. Monitor every step and check the design, often, if she’s assigned to your project.
Details: Installation of new cabinetry or fixtures • No, plumbing will not need to be relocated • No, electrical will not need to be relocated • No existing plans, but have a good idea of what I want • Residential
Kitchen Remodel
Venkata d.
Jun 27, 2021
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Hired on Thumbtack
Hired on Thumbtack
very friendly in nature and try to help us to complete the project in time. They don't compromise for the quality of the work. They want to provide 100% satisfaction to the customers. They suggest us cost effective solutions with high quality. They never say no to us if we add any items after starting the work. They give pre-estimation of the work we add before they start.
Details: Full remodel of existing kitchen • No, plumbing will not need to be relocated • No, electrical will not need to be relocated • No existing plans, but have a good idea of what I want • Residential
Magnolia Build & Design's reply
Thank you, Venkata, it was a real pleasure working together!
Kitchen Remodel
Thumbtack Customer
May 18, 2020
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From Google
From Google
Jon, Jean and the team are awesome! I had to use Magnolia for an insurance repair from a flood in my place. They laid flooring, painted, installed a new bathroom vanity and replaced my tub/shower insert with a walk-in. They are all professional, friendly, on time. I paid for a few upgrades and Magnolia came on quote or less than quote. Even better? They quoted me 1.5 weeks for the project and they finished in 4 days! I am looking to upgrade the 20% of my place that wasn't covered by the damage, and I will definitely be using Magnolia.
Magnolia Build & Design's reply
Thank you, Michaela, it was a real pleasure working together! We think you're awesome, too!
Thumbtack Customer
Jul 30, 2019
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From Google
From Google
Loved using these guys for a bathroom update I needed to get done at my house, they made the entire process easy and stress free for me and really walked me through what was being done and made sure I loved everything. Definitely recommend using them for any projects you have around the house!
Magnolia Build & Design's reply
Thank you, Thamires, it was a real pleasure working together!
Cici G.
May 18, 2022
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Hired on Thumbtack
Hired on Thumbtack
I don't understand the five star reviews on this site. Working with Magnolia was traumatic. Not only did they damage literally every. single. thing. they touched as part of our three projects, but they were rude and unprofessional. They blamed us for their mistakes (for one example, there was a huge gap between cabinet doors in the kitchen that I pointed out. They told me "You bought cheap cabinets - they're not going to be perfect." It took me 10 minutes to measure the cabinet doors, realize they put the wrong one on the aforementioned cabinet and replace it so they fit perfectly). They damaged our possessions by not preparing the workspace.
They either intentionally or with unbelievable incompetence poured grout down our shower drain without flushing it which of course hardened. They broke both drain pipes they worked on - one several times so that it had to be completely removed and replaced. They drywalled over the broken pipe so we had to later tear out the drywall to fix the pipe and redo it. They didn't prime raw wood cabinets and then claimed they did three coats of paint when we could clearly see the wood still poking through the obvious single coat (plus there was 4/5s of the can of paint left). They broke our cabinets, installed them broken, and then had the audacity to tell us "they were already broken." They weren't, but even if that were the case wouldn't you tell us so we could resolve it before you paint and install them?!? They cut our countertop too short ruining the entire piece. The wall tile job looked terrible (except the floors - I will say the sub they hired to do the floor tiles did a good job). They switched the hot and cold feeds - I could go on and on. Everything they did they did wrong. A teenager with YouTube could have done a better job.
Not only were they highly incompetent, but they were completely unprofessional. When they texted us at 2am with a nasty rant about why we were the problem we finally fired them halfway through the project.
We ended up paying almost double to have our contractors fix their mistakes. I've renovated four houses, my father is a GC, and had just come off a huge renovation of our primary kitchen and main living spaces, so I am well versed in how to work with contractors. I was 100% prepared with every product and material necessary on site and ready for them. I had detailed project lists with mockups of how I expected the final product to look. They did not meet any of my expectations, did not take the time to look at the products and ensure they were preparing for the actual products (I even emailed them the links to all the product specifications ahead of the project), were not knowledgeable on home renovations and were absolutely incompetent.
STAY AWAY FROM THEM.
Details: Full remodel of bathroom • Update style • Replace fixtures • Fix water damage • Master bath • Home
Magnolia Build & Design's reply
Thank you, Cici, for your candid review. I can hear a lot of frustration in your message and we take all feedback as a way to grow as a company. It's especially important to note that we completed every task you requested, even outside of the scope of our work, and continued to stay true to our values. It would also be fair to state that this was not a recent occurrence, but rather, it was a year ago.
Thank you for providing your perspective.
Our goal is always to navigate any hiccups in a project head on and we value great communication above all. A home renovation project can be unnerving at times, and super exciting at others. Certainly, we strive for flawless execution of any project, but we also strive to approach every client with thought and care. Customer service has always been at the top of our list.
Reviews like this not only portray a negative image of our company, but also paint an incredibly one-sided, biased perspective -- irrespective of the personalities of the customer. Although the saying goes, "the customer is always right", it's not always true.
Thank you, again, for sharing. We hope that our beaming and repeated 5-star reviews take precedence for all future clients to make an informed decision.
Bathroom Remodel
Credentials
Background Check
Jean Nunes