FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent pricing based on the size/condition of the home and the scope requested. No hidden fees. Recurring clients (weekly/biweekly/monthly) may qualify for preferred pricing. Add-ons (oven, fridge, interior windows, baseboards) are priced separately after a quick review.
- What is your typical process for working with a new customer?
We start with a quick consultation (message or call) to confirm home size, condition, priorities, and timing. Then we send a clear plan + estimate. Our team arrives on time, fully equipped, and we do a final walkthrough to ensure everything meets our standard.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning standards with a checklist-based process, cross-contamination prevention, and safe chemical handling (dwell time, dilution, surface compatibility). We follow room-by-room quality checks and finish with a final walkthrough to confirm results.