FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent pricing based on the size and condition of the space, as well as the type of cleaning requested. There are no hidden fees. Discounts are available for recurring services (weekly, biweekly, or monthly). Extra services such as oven, fridge, or interior windows can be added at a fair flat rate.
- What is your typical process for working with a new customer?
We begin with a quick consultation (via message or phone) to understand your needs, preferences, and schedule. After confirming the job, our professional team arrives fully equipped and on time. We ensure clear communication before, during, and after the cleaning to guarantee your satisfaction.
- What education and/or training do you have that relates to your work?
Our team has been professionally trained in residential and commercial cleaning protocols, including proper use of products, eco-friendly methods, and attention to detail. We also complete ongoing training in time management, safety, and sanitation best practices.