FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, level of cleaning needed, and service frequency. Deep cleanings and first-time services may have a higher rate. Recurring services (weekly, bi-weekly, or monthly) offer better value. No hidden fees, all details are discussed upfront.
- What is your typical process for working with a new customer?
We start with a quick video call to walk through the home and understand what matters most to you. After that, we send a clear estimate. Once you approve it, we schedule your cleaning and confirm the arrival window.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning standards, including detailed checklists, safe product use, and quality-control routines to keep results consistent.