FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The app only provides you with an estimate. Our price is calculated based on the square footage, the number of rooms in the house, the number of floors, etc.
- What is your typical process for working with a new customer?
The appointment will be confirmed only after the client sends us the deposit amount and receives our contract, which includes all the cleaning information along with our work policies.
- What education and/or training do you have that relates to your work?
Our teams undergo a training period before they start cleaning houses. They are instructed to always be polite and respectful. All team members are background-checked and wear our company uniform. Our management consists of lawyers, administrators, and professionals trained in public management. Our team members are fluent in English, Portuguese, Spanish, and European Portuguese. Our team includes American, Latino, Spanish, and Portuguese individuals.