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Waterline Depot
Top Pro
Contact for price
Pipe issues
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Introduction
I have been in business for 15 years, Im fully licensed and insured.
My focus is quality, and I never cut corners because I believe that:
Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing !
Overview
Current Top Pro
Hired 219 times
Background checked
License verified
2 employees
9 years in business
Business hours
SunClosedMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2021
Projects and media
38 photos
Projects and media
38 photos
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
132 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Aaron M.
3 weeks ago
·
Hired on Thumbtack
Hired on Thumbtack
Ross was exceptionally responsive, providing a timely reply to my initial inquiry and a very reasonable, upfront quote with no surprises. He arrived on time, replaced the water heater along with the expansion tank and pressure regulator valve, and completed everything efficiently in about an hour. While other contractors offered similar responses, Ross stood out as genuinely honest and easy to work with. I will absolutely hire him again for any plumbing needs.
Details: Installation or replacement • No hot water • Leaks • Gas tank • Garage • House
Water Heater Repair or Maintenance
Maida t.
Mar 12, 2025
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Hired on Thumbtack
Hired on Thumbtack
We’re very happy with the gas hot water heater that Ross installed. Ross is a great communicator and the consummate professional. He did a great job of itemizing all the costs, and he even picked up our preferred water heater from the store. While he was installing the water heater, he detected a crack in the flue pipe. He brought the issue to our attention, temporarily fixed the problem and emphasized that we needed to get the pipe fixed ASAP in order to protect ourselves from carbon monoxide poisoning. With his guidance, we were able to get the damaged section of pipe professionally repaired the next day. Ross went above and beyond, and we give him our highest recommendation.
Details: Yes, the location has an existing heater • Gas tank (standard) • House
Water Heater Installation or Replacement
Ronald H.
Sep 6, 2024
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Hired on Thumbtack
Hired on Thumbtack
Ross was easy to work with. He arrived as scheduled. Provided excellent customer service. Also great price. I would recommend to anyone and would use again for any other plumbing needs
Details: Yes, the location has an existing heater • Gas tank (standard) • Condo/Apartment
Water Heater Installation or Replacement
Abbas H.
Aug 30, 2024
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Hired on Thumbtack
Hired on Thumbtack
Ross was excellent at communicating and being straight forward with the price. He explained everything that needed to be done clearly. I will be using him for all my plumbing issues after this.
Details: Yes, the location has an existing heater • Gas tank (standard) • House
Water Heater Installation or Replacement
Satyendra S.
May 14, 2024
·
Hired on Thumbtack
Hired on Thumbtack
I had a water heater leak and called Mr. Ross for help. He arrived promptly and assessed the situation professionally. Despite the short notice, He replaced the water heater the same day. Ross was courteous, efficient, and left the area clean. His quick response and expertise saved me from further water damage. Highly recommend for any emergency plumbing needs!
Details: Yes, the location has an existing heater • Electric tank • House
Waterline Depot's reply
Thank you so much Satyendra!!!
Water Heater Installation or Replacement
Credentials
License
License Type: Plumber – Journeyman (GA)
License verified on 5/7/2025
Background Check
Rusi Rachev