FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can work with anyone's budget so long as they understand that we are providing professional services at affordable rates!
- What is your typical process for working with a new customer?
We speak with (and, if necessary, meet) potential clients to determine their project needs/goals and assess the project scope and agree on the length of time to complete. We recommend that the client bring with them examples of what they're looking for in the project if they have an idea. This cuts down on turnaround time a lot as there isn't any guess work involved during the design mock-up phase. Fees are due upon completion of the project and it will not go live or be published until payment has been made.
- What education and/or training do you have that relates to your work?
We have over 15 years of experience working with a variety of local businesses and entities including non-profits and recording artists. We have also supported various government contracts over the years in the DC and Atlanta metropolitan areas. We pride ourselves in being professional when interacting with clients and being as transparent as possible throughout the development process so as to foster clear communication and addressing of needs.