Latest Review: I needed to get our carpets cleaned and was unsure of which company to use. I put a request on Thumbtack and got a response within about 20 min from Eric and Vanessa. I had verbal telephonic conversation within an hour and a half. I suggested a walkthrough to avoid any misunderstandings about the layout of the house or the type of work to be done. They responded and were at the house that evening. That impressed me. They gave me a time of 11 am on Thursday. Due to extenuating circumstances, they were late and arrived a couple of hours later. They apologized for that. ( Nice and even offered to lower the price for me ) Eric and his helper .( a young 18 year old ) were extremely tedious in getting out the stains of the carpet and made the carpet look wonderful !! The other company was much larger and sent people who did the job, but there was no care and they seemed to be cordial but borderline disrespectful, while Eric and Allen were much nicer and cleaned our home as if it were their own . I was so impressed with this company, and with the family values and mentoring values that they possess( which were similar to my own ) , that I did not take them up on the lowering of the price and gave a tip on top of that .. plus my full recommendation. The only reason why they got a good rating instead of an excellent rating was the factor that they arrived late.
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