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About
[ *** I work in Savannah/Low Country/FL, AS WELL AS in Atlanta/North GA; please look below for a link to my 200+ reviews (!) from my North GA Thumbtack account *** ]
We go the extra length to find a solution. and consider having to tell the customer to "start over" a failure on our part. Helping people who have only been told to "Buy A New hard drive/computer," is fundamental, as these machines sometimes just need a little attention/upgrade to keep on working for you; Stretch that investment as long as possible I say(!).
I am not looking to get rich off of every single job. I am instead looking to build a customer base.
Our typical $80 fee is 1/2 hour of labor that both identifies the issue and (in most cases) also applies as the labor to fix it. Parts needed will be extra; I can price them or the customer can obtain them themselves -- of course then they are responsible for functionality and correctness of part.
My data recovery $150 service (less for thumbdrives- depending on capacity), if I cannot get the data, pretty much ensures that opening it will be the only way to go; that's why I don't charge the full fee if I cannot get it.
Overview
Hired 29 times
Background checked
3 employees
15 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
Services offered
Topic areas
Understanding pc
Understanding mac
Word processing
Email
Work location
My customers travel to me
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
20 reviews
5
90%
4
5%
3
5%
2
0%
1
0%
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Read reviews that mention:
Katina F.
Jul 14, 2025
•
Hired on Thumbtack
Craig is hands down the most professional person to got to when you are on a time crunch . He helped me with my computer situation at the last minute with flawless results highly , highly recommend.
Details: Mac (Apple) • Laptop • Computer not turning on • My home, venue, etc.
Computer Repair
James A.
Oct 28, 2013
•
Hired on Thumbtack
Craig Washington was the representative from COC Enterprises. First impression was excellent. Craig called and indicated a price to fix the problem. Price quoted was very fair and very reasonable.
He arrived to the house within an hour of our phone conversation and introduced himself and went right to work. Craig worked on our problem for 2 hours and stayed with it until the problem was resolved. He was very knowledgeable and professional, providing a complete and detailed explanation of everything he was doing and why he was doing it. It took him longer than he anticipated but he still charged just the price that he initially quoted. Very impressive indeed. I would highly recommend COC Enterprises to anyone needing assistance with a computer. If necessary, I will definately uses his services again.
ART & CATHY BRUNO
PC Computer Repair
Jordan M.
Nov 20, 2022
•
Hired on Thumbtack
Craig is the man! I had a cracked screen on my Macbook and initially looked up the prices for Apple and Geek Squad to repair it (with an expired AppleCare); and looking at those price options, thought I would’ve been better off getting a whole new MacBook. I then found COC Enterprises through this app. My man was very responsive, had reasonable pricing, and was able to get the job done within a days time after the parts came in; and it looks/works as good as new! I highly recommend COC Enterprises for your laptop needs when it comes to any problems or damage. I know who I’ll be calling in the future if need be!
Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.
Computer Repair
TK H.
May 6, 2024
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Hired on Thumbtack
My IMac was not powering on! He didn’t just get to the root of the problem but suggested I refurbish it. I agreed and I’m very happy with the results
Details: Mac (Apple) • Desktop • Computer not turning on • My home, venue, etc. • At the pro’s location
Computer Repair
Linda I.
Sep 17, 2013
•
Hired on Thumbtack
He is great! He actually met me to pick up and deliver the computer and did a wonderful job! I would definitely recommend him! And the price was very reasonable! Overall wonderful experience!
Apple Computer Repair
Credentials
Background Check
Craig Washington Ii
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I charge 1/2 hour of labor ($80) to diagnose the issue with a computer, and give the customer a quote on the cost of repair. If the repair is approved, the 1/2 hour diagnostic charge is applied to the total cost of the repair.
What is your typical process for working with a new customer?
I send them either a quote for the repair, OR the labor quote + request for more information so that I can ID the technology and the parts needed for the repair.
What education and/or training do you have that relates to your work?
