FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is only an estimate based on the equipment and labor cost. Final price will be discussed and agreed to upon date agreement
- What is your typical process for working with a new customer?
Connect and clearly communicate job, requirements, and estimated time frame. Once agreed upon, initial invoice goes out which outlines job and request and $50 booking fee. Once fee is paid, the crew, time, and location are locked and will begin service and appropriate time and location. All jobs booked in full are subject to full refund minus $25 of booking fee up to 3hrs before job start time. Anything under 6hours will forfeit payment in full. We have an open line policy. The crew will arrive 15mins early in order scope out the job
- What education and/or training do you have that relates to your work?
10yrs personal experience as a helper for a well known moving company as well as a combined 19yrs experience throughout the crew