Dinos Moving And Storage
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Additional services
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About
Hi everyone I'm the owner of Dinos moving and storage my company goes above and beyond for our customers we provide the best customer service. We have 5 stars on Google and great reviews we will definitely make your moving experience unforgettable
Overview
Hired 1 time
Background checked
8 employees
7 years in business
Business hours
Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Services offered
Types of furniture
Desk or table
Bed frame
Chair
Entertainment center or tv stand
Additional services
Pick up and deliver furniture
Disassemble existing furniture
Haul away existing furniture
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
3.0
2 reviews
5
50%
4
0%
3
0%
2
0%
1
50%
Jonathan D.
Feb 14, 2024
Hired on Thumbtack
Said he'd call 2 days before move to confirm. Did not call. Tried to get in touch with him day before move and he did not answer phone or messages. I had to find another moving company at the last minute.
2/14/2024 Update.
There was no mention of a deposit. He quoted me a price, confirmed the date and time and said he'd call two days before. He presented no options for paying a deposit either - no address to send a check, no website or phone number to submit payment and did not verbally take payment himself. It there was actually a deposit required then why wasn't I given the option to make one? I was ecstatic I found someone who wasn't going to charge way too much and if a deposit would have been required I would have happily paid it to lock in the price he quoted.
No deposit also doesn't explain why he didn't call, didn't answer his phone all day, didn't return my voicemails or respond to my message on Thumbtack and why his reply to this review 8 months later is the first I've heard from him since he said he'd move me April 14th 2023. Is a deposit required to tell someone you aren't coming or apologize to someone for hanging them out to dry?
Not doing what you say and ghosting customers for a year is a bad look for a business. Responding to their reviews with a story that is a lie with huge holes in it is even worse.
Details: 1 bedroom home • 21 - 30 miles • Load via stairs • Unload flat; no stairs or elevator
Local Moving (under 50 miles)
Elisabeth B.
Mar 12, 2023
Great moving company I will recommend dinos moving to any one that's looking for a moving company
Credentials
Background Check
Dino Perez Lara