What education and/or training do you have that relates to your work?
Yes we do.. check out online publications to stay up to date on industry standards, programming languages - W3schools, Lynda.com and other resources.
What types of customers have you worked with?
Website development, Site updates, SEO, Content writing, Logo design, Full color printing for 501(c3), restaurants, funeral homes, car dealerships, online portfolios, schools, property management businesses, anyone that wants to take their business global. No common area except they all want to be online.
What advice would you give a customer looking to hire a provider in your area of work?
Have a Maximum Budget - even if this isn't your first website.
Look for the Value in the work that you are requesting it
helps you to appreciate the Quality you will receive.
Be as specific as possible with your requests and have realistic deadlines so you can stay in your budget.
What questions should customers think through before talking to professionals about their project?
I wish more customers knew how much creative time goes into providing a quality design for that WOW finished result. We are professionals that provide a professional quality service.