Wayne from Om Consulting was totally professional from the start. I was experiencing sluggish performance and unresponsiveness from my Dell Laptop. Right when I was about to hire him, problems with my car/finances prevented me from doing so. But that didn't stop him from checking in, time and again, just to make suggestions, and to contact him whenever. In today's business climate, that is difficult to find, no matter what field you are in. And with me being a single father with a fixed income, I'm MOST appreciative. As soon as finances allow, I will hire Wayne and Om Consulting Svcs. in a second; You can count on that!