What should the customer know about your pricing (e.g., discounts, fees)?
Contact us for various pricing options from PER PERSON to PER CLASS. Call 888-473-1777 or email us at email@example.com for pricing information.
What education and/or training do you have that relates to your work?
Yes. Our company sits on various industry review committees including ANSI first aid kit standards review committees and OSHA requirements. Also, Think Safe is an exhibitor and participant in Emergency Cardiovascular Care Committee's regular CPR science updates meetings and protocol change notification industry meetings. Trainers have to maintain current licenses in the healthcare profession and with American Heart Association (AHA) or Red Cross and other major training organizations. In addition, license requirements for Think Safe include Mandatory Reporter for Child or Dependent Adult Abuse.
What types of customers have you worked with?
Blended Training. Instructor Led Training. Refresher Training including training drills and training scenario offerings. We also have an in-house Train The Trainer program for those workplaces that want an in-house champion and instructor to train their own staff or employees.
What advice would you give a customer looking to hire a provider in your area of work?
Look for a provider with great experience, excellent equipment and current technology equipment (including manikins) that can provide various options for training - this will ultimately save companies time and money.
What questions should customers think through before talking to professionals about their project?
All CPR and First Aid trainers and training centers are not created equal. Make sure you know and understand how many manikins are going to be assigned to students or shared between students, what types of manikins they use, what training organization they are using, how long the training will last or is supposed to last, if they will customize the agenda to meet your high risk needs in your workplace or facility, if they run a training drill at the end of the training session (or during it), if they provide consultation on AED servicing or other equipment servicing at no charge during a training class at your site, if they offer any add-on templates for your Emergency Action Plan or procedures, if they know state laws for Good Samaritan or AED ownership. Also, be careful of hidden fees and ask if they have card reprints readily available or offer digital cards. Do they offer free database access to your training rosters and employee training records? Do they offer manuals online at no extra fee? Do they hand out pocket guides/card or key chains during the training for responder personal protection and leave behind resources? What types of training tools do they have? All of these are important questions - you should not have to just sit and watch a video and push on manikins during training - it should be an integrated process that conforms with your Emergency Action Plan or procedures at your facility.