FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home, level of cleaning, and any add-on services you choose. We provide clear upfront quotes with no hidden fees. Discounts are available for recurring cleanings (weekly, bi-weekly, or monthly). Any extras—such as deep cleaning, inside appliances, or move-in/move-out services—are discussed and approved before the job begins.
- What is your typical process for working with a new customer?
We make the process simple and stress-free: 1. You request a quote and share a few details about your home 2. We provide a clear estimate and confirm availability 3. We schedule your cleaning at a time that works for you 4. A vetted, professional cleaner completes the job 5. We follow up to ensure you’re happy with the service Our goal is to deliver reliable, high-quality cleaning with excellent communication every step of the way.
- What education and/or training do you have that relates to your work?
Our cleaners are trained in professional residential cleaning techniques, safety standards, and attention to detail. Every cleaner goes through a screening and onboarding process and follows a structured checklist to ensure consistent, high-quality results on every visit.