- What should the customer know about your pricing (e.g., discounts, fees)?
We price per hour and per services requested. This way customers are getting the most for thier money and not paying for services they do not need or want. Discounts for Military and Moose Legion members.
- What is your typical process for working with a new customer?
Each customer is unique. Most often we begin by asking some general questions about the event and what the customer is specifically looking for. Depending on the style of the event, we have various planning worksheets that we go over with the customer to best tailor our services to their event.
- What education and/or training do you have that relates to your work?
Both Don and LaShelle enjoy music from all genres (country, pop, rock, folk, etc.) and years (current and oldies)! They love sharing this enjoyment with others and understand that music is a very personal thing to many people. Their backgrounds are unique which helps provide an all-encompassing, well-rounded experience for customers. Don is a music aficionado since his first 45 in pre-school. Rarely can a customer stump him with a song lyric or artist that he has not already heard! He specifically enjoys putting together "Name That Tune" sets, which provides a fun challenge to guests attending any style of party. He also has over 20 years of experience in owning and operating businesses. LaShelle worked as the Activites Director for the University of Iowa Honors Program for just shy of 10 years. During that time she helped coordinate and run hundreds of events ranging in size of less than 10 students to over 500 students. She has a knack for picturing the layout and timing of events, and even considers the various "what-ifs" that could go wrong to plan ahead and be prepared so guests never even know if something didn't go as planned. She has been singing and dancing herself for many years and was a member of the University of Iowa Old Gold Singers show choir for four years, so she is able to get a wedding reception or karaoke crowd started easily.