FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The price we agree on with our customers is always fixed. We do not charge any hidden or extra fees. We believe in transparent and fair pricing so you know exactly what to expect.
- What is your typical process for working with a new customer?
When a new customer contacts us, we first discuss their needs and inspect the HVAC system or air ducts if needed. All new customers receive a free intake cleaning as part of their initial service. After that, we provide a clear quote and explain the full cleaning process. Once the customer approves, we schedule the service at a convenient time and complete the cleaning efficiently and professionally, leaving the home clean and ready to use.
- What education and/or training do you have that relates to your work?
I started learning on the job with a professional company, gaining hands-on experience in air duct and HVAC cleaning. Over time, I have developed the skills and techniques necessary to provide thorough, high-quality cleaning services. I continue to update my knowledge on industry standards and best practices.