FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a trip charge of $120 + $100/ hour. 2 hour minimum. Feel free to communicate your needs as delivery prices are flexible. We provide shrink wrap, tape, and use of protective blankets. We also disassemble and reassemble all furniture that needs be.
- What is your typical process for working with a new customer?
We must both agree on a realistic quote. First, the distance of pick up and drop off locations must be determined. Second, we must have a detailed list of furniture and items that will be transported. Third, what floor and approximate distanced from your door to the trailer also from both locations. Lastly, we must be mindful of traffic. I strongly suggest to have your move done when traffic is light. Avoiding rush hour is best. We must also agree on payment options.
- What education and/or training do you have that relates to your work?
I was fortunate to be trained by highly qualified seniors with over 17 years experience. They played a great roll in establishing one of the top moving companies. I was taught to be overly cautious, attentive, and respectful with clients homes and belongings, with an emphasis on protecting floors, walls, furnitures, and ourselves. My training comes from all the hard work and interest that was put into me by my mentors and our ethical routines and diverse situations and challenges we face on the daily. This profession challenges us in physics and common sense regularly. I must say that my greatest educators would be the toughest situations, our daily experiences, and my esteemed senior partners.