I Focus on proper work, Great customer service and high-quality results. I give 100% effort and ensure that any service I provide meets your expectations. I don't cut corners I clean by the book and make sure any service is worth your time and money. I am certified in Carpet Cleaning, Upholstery, Tile & Grout, Area Rug, Carpet Repair & Stretching and more! I also have 10+ years of experience in this industry and I enjoy every minute of it. If you want the job done right the first time Proper Carpet Cleaning is the company for you!
Overview
Current Top Pro
Hired 534 times
Background checked
2 employees
5 years in business
Business hours
Sun9:00 am - 3:00 pmMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
Services offered
Cleaning method
Steam cleaning
Dry cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
190 reviews
5
96%
4
2%
3
2%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Erica W.
Jun 27, 2026
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Hired on Thumbtack
Was very impressed with Carlos and his work on my carpet. I will definitely be calling him again to do my furniture next. Quick, responsive, and so nice. Thanks Carlos!
Details: Two-story house • 2 rooms • 1 flight • Steam cleaning • I have pets at home • No smokers in home
Carpet Cleaning
Nashunda W.
2 weeks ago
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Hired on Thumbtack
Great experience - my carpet needed this service bad.Carlos was responsive, on time and got the job done - will use again!
Details: Two-story house • 6 rooms • Pet stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Irena S.
Mar 16, 2026
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Hired on Thumbtack
Carlos did an excellent job cleaning the rugs in my home. He responded very quickly when I reached out and was punctual for the appointment. Carlos was professional, efficient, and took great care while cleaning the rugs. They look great now! I would definitely recommend his services to anyone looking for reliable and high-quality rug cleaning.
Details: Two-story house • 2 rooms • No stairs • Steam cleaning • I have pets at home • No smokers in home
Carpet Cleaning
Nancy G.
Mar 10, 2026
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Hired on Thumbtack
Carlos responded immediately to my request, showed up on time, and was professional and courteous. He cleaned all of my carpets and did a thorough job.
Details: Two-story house • 6 rooms • 2 flights • Steam cleaning • I have pets at home • No smokers in home
Carpet Cleaning
Gabriele I.
Mar 28, 2026
•
Hired on Thumbtack
Carlos and his wife worked fast and efficiently but did not cut any corners I have had 3 other pros come out to clean our carpets and know one was better then him I’ll definitely be calling them again!!
Details: Two-story house • 2 rooms • Pet stains • Food stains • Drink stains • No stairs • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Credentials
Background Check
Carlos Gutierrez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing may be more on the higher side, but all the proper work that I supply makes it worth the money. I don't believe in taking shortcuts, cleaning out of order, or cleaning super fast and not doing a good job. I do everything by the book and take my time because I care about my clients and care about what I do and I enjoy it to the fullest and every customer I have had thus far have been happy because I provide great customer service, proper work step by step by the book and educate about everything that I do.
What is your typical process for working with a new customer?
Understanding their needs by asking questions, giving solutions to the problem, and providing the best service to satisfy the customer.
What education and/or training do you have that relates to your work?
I Have 10 years of experience in the carpet cleaning industry and I am certified in carpet cleaning, Upholstery cleaning, Area rug cleaning, Tile & Grout Cleaning, Urine removal, and Carpet repair & stretching.
