Proper Carpet Cleaning, LLC

58 photos

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Read reviews that mention:

• carpet・24

• clean・16

• service・13

• looks・9

• stain・7

• spots・3

• pet・2

• smell・1

• rug・1

• rooms・1

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Nora D.

Jun 23, 2022

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Hired on Thumbtack

Hired on Thumbtack

Excellent, excellent, excellent! So glad we found this company! We will use this service again, he was cordial, asked age of carpet, previous cleaning methods, chemicals used, we found him professional and plan to have him back to do the whole house! Our carpet looks amazing! Highly recommend!

Details: Two-story house • 1 room • No stairs • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning

Angela D.

Jun 18, 2022

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Hired on Thumbtack

Hired on Thumbtack

Proper Carpet Cleaning was very responsive to all my questions. When Carlos arrived he was friendly, punctual and moved about in a professional manner. Took the time needed to do a thorough job yet complete it in a timely manner. My carpets are 6 yrs old and they look fabulous. Got those few stubborn stains out. Thanks Carlos

Details: Apartment / condo • 2 rooms • No stairs • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning

Syed H.

May 11, 2022

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Hired on Thumbtack

Hired on Thumbtack

Carlos did a great job washing/cleaning our carpet. He made time for us despite of his busy schedule, showed up on time, explained the entire process and after he finished cleaning, did the final walk and showed us couple spots that my painter left. His work was remarkable and we would definitely hire him again.

Details: Two-story house • 4 rooms • 1 flight • Steam cleaning • I have pets at home • Smokers in home

Proper Carpet Cleaning, LLC's reply

Syed thank you so much for the 5-star review it has been a pleasure servicing you and I am glad you were very happy with the service!

Carpet Cleaning

Lisandra W.

Jan 3, 2022

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Hired on Thumbtack

Hired on Thumbtack

Carlos was wonderful! He was on time, explained the process and steps to my husband and I and was very efficient! This was our first time getting the carpets cleaned ever in 11 years so just imagine the build up and pet stains but Carlos did absolutely amazing and brought the carpets back to life!

Details: Two-story house • 5 rooms • Pet stains • 2 flights • As recommended by the pro • I have pets at home • No smokers in home

Carpet Cleaning

Erika T.

Sep 23, 2021

·

Hired on Thumbtack

Hired on Thumbtack

Carlos at Proper Carpet Cleaning promptly provided high quality carpet cleaning services from start to finish. I would book him again!

Details: Two-story house • 6 rooms • 2 flights • As recommended by the pro • I don't have pets at home • No smokers in home

Carpet Cleaning

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  My pricing may be more on the higher side, but all the proper work that I supply makes it worth the money. I don't believe in taking shortcuts and cleaning out of order or cleaning super fast and not doing a good job. I do everything by the book and take my time because I care about my clients and care about what I do and I enjoy it to the fullest and every customer I have had thus far have been happy because I provide great customer service, proper work step by step by the book and educate about everything that I do.

• What is your typical process for working with a new customer?

  Understanding their needs by asking questions, giving solutions to the problem, and providing the best service to satisfy the customer.

• What education and/or training do you have that relates to your work?

  I Have 10 years of experience in the carpet cleaning industry and I am certified in carpet cleaning, Upholstery cleaning, Area rug cleaning, Tile & Grout Cleaning, Urine removal, and Carpet repair & stretching.