FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent, fair, and based on the scope of work. I typically provide upfront estimates after understanding the details of the job, so there are no surprises. Pricing may vary depending on: Size and complexity of the project Materials needed Time required to complete the work For smaller repairs, I may charge a minimum service fee to cover travel and basic labor. Larger projects are quoted based on total labor and materials.
- What is your typical process for working with a new customer?
My process is simple, clear, and focused on making things easy for the customer. Initial Contact – We start with a quick conversation about the project. I ask a few questions to understand the issue, scope of work, timeline, and any specific concerns. Assessment & Estimate – Depending on the job, I may request photos or schedule an on-site visit. After evaluating the work needed, I provide a clear and upfront estimate. Scheduling – Once approved, we schedule a convenient time. I respect my customers’ time and aim to arrive promptly and prepared. Project Execution – I complete the work carefully and efficiently, keeping the workspace clean and organized. If any unexpected issues arise, I communicate them immediately before proceeding. Final Walkthrough – Before finishing, I make sure everything is working properly and that the customer is satisfied. I don’t consider the job complete until you’re happy with the results.
- What education and/or training do you have that relates to your work?
My training comes from both formal work experience and years of hands-on learning in the field. I worked for 4 years as a maintenance technician in a food facility, where I was responsible for repairs, equipment troubleshooting, preventive maintenance, and safety compliance. That experience gave me structured, real-world training in electrical, plumbing, mechanical systems, and general facility maintenance.