FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and condition of your home. The rate includes all professional cleaning supplies and equipment. We offer recurring service discounts (weekly, bi-weekly, or monthly) and have no hidden fees. Any extra tasks can be added upon request for a flat rate.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your expectations and preferences. On the day of service, we perform a detailed cleaning following a comprehensive checklist. We encourage new customers to point out specific areas of concern so we can focus on what matters most to you. Our goal is to leave your home sparkling and your schedule free!
- What education and/or training do you have that relates to your work?
We have extensive hands-on training in professional cleaning techniques and home organization. Our background includes deep knowledge of cleaning chemistry—understanding which products are safe and effective for different surfaces like marble, hardwood, and stainless steel. We stay updated on industry best practices regarding sanitation and safety to ensure a healthy environment for our clients.