FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer group discounts including co-workers making a group , friends or family members. Fees quoted are for training instruction , skills practice session and any certification. It does not include American Heart Association's online course or printed material.
- What is your typical process for working with a new customer?
We identify the motivation for scheduling training such as work requirement or personal knowledge. Also, which of the varying types of certification is required by employer or state regulations.
- What education and/or training do you have that relates to your work?
Yes, we take a update course every 2 years. We review our materials before each class to modify or update scenarios for each group. We, also, view webnars and take additional training offered by the American Heart Association and FEMA.