FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, detailed proposals with line-item pricing for every project. Our rates reflect commercial-grade materials, professional installation techniques, and comprehensive project management. Free site assessments and consultations. No hidden fees. Payment schedules are flexible and tied to project milestones. Early-season bookings (January-March) may qualify for preferred scheduling rates.
- What is your typical process for working with a new customer?
1. Initial consultation via phone or Thumbtack to understand your vision and project scope 2. Complimentary on-site assessment to evaluate conditions, measurements, and site-specific factors 3. Detailed written proposal with material specifications, timeline, and transparent pricing 4. Project scheduling and pre-construction communication 5. Professional execution with regular updates throughout installation 6. Final walkthrough to ensure complete satisfaction before project closeout
- What education and/or training do you have that relates to your work?
Over 10 years of hands-on experience in landscape design, hardscaping installation, and outdoor construction. Specialized training in paver installation techniques, drainage solutions, grading and excavation, commercial landscape management, and project estimation. Continuously educated on industry best practices, material innovations, and sustainable landscape solutions. Licensed and fully insured for commercial and residential projects.