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About

Emergencies like backups or blockages can't wait. If your company offers quick dispatch and 24/7 service, that's a major advantage.

Overview

Current Top Pro

Hired 86 times

Serves Chicago, IL

Background checked

3 employees

3 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

Services offered

Drain problem

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

40 reviews

5

93%

4

0%

3

3%

2

2%

1

2%

Read reviews that mention:

Slaughter M.

2 days ago

•

Hired on Thumbtack

I had a pleasure working with Roy today. He did a fantastic job and most importantly he was very respectful to my home, making sure not to spill water when he replaced my toilet he wore shoe guards respecting my floors, explained everything, had pictures before and after. I will definitely contact them going forward for all my plumbing needs.

Details: Replace an existing toilet • 2 toilets

Toilet Installation or Replacement

Donna B.

Nov 3, 2025

•

Hired on Thumbtack

Response time was great, had backup in laundry room. Once the problem was identified they repaired it and the cost for the service was reasonable. Definitely would use them again.

Details: Basement • House

Emergency Plumbing

Abdul A.

Sep 12, 2025

•

Hired on Thumbtack

Details: Faucet malfunctioning • Bathroom • Sink or faucet • Shower or bathtub • House

Emergency Plumbing

Michael G.

Aug 13, 2025

•

Hired on Thumbtack

Roy and Evi came to rod our kitchen sink drain and they were so educational. They showed me where the pipe led down to in our basement, they showed me the debris that came out as they were flushing it, and they taught me how to better maintain my drain pipe each month so that we don’t need deal with this problem again in the future. They educated me on other maintenance as well. They were both professional and kind, which I also really appreciate. I am really happy that they came out to help us. Thank you, both!

Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • Gurgling sounds • House

Plumbing Drain Repair

Jim a.

Aug 12, 2025

•

Hired on Thumbtack

Details: Clogged toilet or drain • Kitchen • Sink or faucet • House

Emergency Plumbing

Credentials

Background Check

Roy Bautista Guerrero

Sewer and Drain pros

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