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Sewer and Drain pros

Top Pro

Licensed
Licensed
Drain problem

Responds in about 4 min


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Emergencies like backups or blockages can't wait. If your company offers quick dispatch and 24/7 service, that's a major advantage.
Overview

Current Top Pro

Hired 199 times

60 similar jobs done near you

Background checked

License verified

3 employees

3 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Credentials

License verified

General Contractor

License region: Chicago, IL

Background checked

Passed by Roy Bautista Guerrero on Jun 25, 2025.

Services offered
Drain problem
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

74 reviews

5

91%

4

4%

3

1%

2

1%

1

3%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Richard M.

Sep 2, 2026

•

Hired on Thumbtack

Alvaro and Roy were absolutely outstanding! They were punctual, courteous, professional, and extremely knowledgeable. As a first-time homeowner, I was initially worried that I might be facing a costly plumbing issue.
However, they quickly and expertly diagnosed the problem and determined that it was actually an HVAC issue—not a
plumbing problem.

What impressed me most was their honesty and integrity. Since the issue was not plumbing-related, they did not charge me a cent. That level of professionalism and commitment to doing what is right is truly refreshing and unheard of nowadays.

Thanks to Alvaro and Roy, I now have complete peace of mind knowing exactly who I can trust for any
plumbing needs in the future. I sincerely appreciate them taking the time to help a first-time homebuyer and would highly recommend their services to anyone looking for knowledgeable, honest, and trustworthy plumbers in the Chicagoland area.

Thank you so much, Alvaro and Roy!

Details: Only one drain has issues • Leaking (problem area known) • Townhouse

Sewer and Drain pros's reply
Hi Richard, This review means a lot to us. Thank you for your trust. We are always here and happy to help.
Plumbing Drain Repair
pro avatar
Robert S.

1 month ago

•

Hired on Thumbtack

Ok, SO, the work done for this project was on a nearly all-original 3-unit residential building built in 1878. The all-original part includes nearly all-original plumbing. The project consisted of making numerous repairs to 3 water heaters, installing plumbing for two combo washer/dryers and installing plumbing for a wash tub as well as the installation of the wash tub itself. Not only was the work done as described, it was done in a single day (no guarantee that will happen with your project, of course)! The system used to schedule appointments and work through the quote process is all electronic. Appointment reminders are sent and arrival text messages are sent at 30 minutes out, 15 minutes out, 10 minutes out and 5 minutes out. The communication can be electronic or by telephone which made working with them very easy being on 100% global travel for work. They cleaned up the mess made during the work and took all trash and leftover materials. This was by far, and without exception, the best plumbing experience to date. Schedule your appointment now!

Details: Other pipe installation needs • Install pipe to one or more rooms • Other pipe installation • Other plumbing installation or replacement • House

Sewer and Drain pros's reply
Wow. Robert. We appreciate you taking the time to write a review. We are here for you and always happy to help. Thank you.
Plumbing Pipe Installation or Replacement
pro avatar
Antonio C.

Jun 4, 2026

•

Hired on Thumbtack

I contacted them for quote regarding our plumbing. Washing machine installer had told us that both of our pipe shut-off valves were failing and needed to be completely replaced.
Instead of just taking our money and running with an unnecessary job, the technician thoroughly inspected the valves and gave us some fantastic, honest service advice. He explained exactly why the valves were actually in perfectly good working order and didn't need to be replaced at all.
It is incredibly rare to find that level of honesty and integrity in home services. Even though we didn't end up needing to hire them for a major
repair this time around, they have earned a customer for life. When we genuinely do need a plumber in the future, this is the first and only place I will be calling!

Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • Washing machine • House

Sewer and Drain pros's reply
Thank you, Antonio! We really appreciate you sharing your experience. Honesty and integrity are values we take seriously, and we're glad we could help save you from an unnecessary repair. Your trust means a lot to us, and we're grateful for the opportunity to earn your business. Whenever you need a plumber in the future, don't hesitate to give us a call. Thanks again for the wonderful review!
Plumbing Pipe Repair
pro avatar
Ari B.

Jul 13, 2026

•

Hired on Thumbtack

Roy came out promptly (and I got a few alerts to my phone when he was 30 minutes away, then 15 etc -- which I appreciate especially when you're quoted a window of service time). He came to re-secure a bathroom sink to the wall as the caulk came off over the years and the sink started to sag. Roy was super professional, very knowledgeable, told us the options and offered a good solution where we wouldn't have to turn off the building's water main. He added a couple of brackets for better support into studs in the wall and resealed with new caulk.

Roy thoroughly explained what he had worked on, made sure there were no leaks, and even changed out a slip nut on the p-trap to ensure it wouldn't leak. He also asked me a few times if I had any questions or concerns. Roy really seemed to know his craft and I would request his services again.

Details: No, I do not need to replace a sink • Wallmounted sink • 1 sink • 2 faucets • Condo/Apartment

Sewer and Drain pros's reply
Thank you so much for your review. We appreciate you.
Sink or Faucet Installation or Replacement
pro avatar
John M.

Jul 18, 2026

•

Hired on Thumbtack

They did absolutely wonderful work with our outdoor drains. We had a job that was supposed to be simple and then turned into much more necessary work than we thought, and they took it on without any complaint. Worked hard all day into the evening for three+ days, communicated well, explained everything thoroughly (no hidden costs/work we didn’t understand), and I would hire them again any time in the future. Great job, guys!!

Details: Yes, repair is urgent • Clogging • Slow draining • House

Sewer and Drain pros's reply
Thank you so much, John, for your thoughtful review! We truly appreciate your trust and patience throughout the project. We're glad we could get everything taken care of and that our communication and transparency made a difference. It was a pleasure working with you, and we look forward to helping you again whenever you need us. Thanks for choosing Sewer and Drain Pros!
Plumbing Drain Repair
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