- What types of customers have you worked with?
We typically work with a variety of customers, including individuals who are buying or selling a home, as well as real estate agents, mortgage lenders, and insurance companies. The main customer for us is typically a person who is buying a home and wants to know the condition of the property before completing the purchase. We also may work with homeowners who want to assess the condition of their current home, either for maintenance purposes or for sale. Additionally, we may also work with real estate agents, mortgage lenders, and insurance companies to assess the condition of a property as part of the transaction or underwriting process.
- What advice would you give a customer looking to hire a provider in your area of work?
Make sure the inspector is licensed and insured Check for any complaints or disciplinary actions against the inspector Ask for references and follow up on them Ask about the inspector's experience and qualifications Make sure the inspector will provide a written report Ask about the inspector's inspection process and what is included in the inspection Find out if the inspector is available to answer any questions after the inspection Look for an inspector who is a member of a professional home inspection association Attend the inspection with the inspector if possible, to ask any questions that might come up during the process.
- What questions should customers think through before talking to professionals about their project?
What type of inspection will be performed? How long will the inspection take? Are you licensed and insured? Will you provide a written report? Can you provide references? Will you check for specific issues such as mold, asbestos, or radon? Are you available to answer any questions we have after the inspection? Will you be able to provide an estimate of any repairs needed? Are you familiar with local building codes? Do you include thermal imaging in your inspection?