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About
I am a start-up so I feel that in many ways this allows me to cater to the specific needs of my clients as opposed to following a particular company protocol that may not necessarily address the specific desires of the customer.
I enjoy doing what I do and am meticulous when it comes to getting the job done right every time.
Overview
Hired 42 times
Background checked
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and PayPal.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
Services offered
Cleaning type
Standard cleaning
Deep cleaning
Move out cleaning
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
44 reviews
5
96%
4
2%
3
2%
2
0%
1
0%
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Read reviews that mention:
Sara T.
Jul 1, 2019
•
Hired on Thumbtack
Carlene did a great job helping us get our apartment ready for turnover to new renters! She was quick, very friendly, and responsive with scheduling. I would highly recommend her services for move out cleaning, and will likely hire her again for cleaning services in the future!
Details: 2 bedrooms • 1 bathroom • Move out cleaning • Pets in home • Just once
House Cleaning
Jack B.
Aug 29, 2017
•
Hired on Thumbtack
Carlene was a pleasure to coordinate with and she went above and beyond to clean our apartment top to bottom after some minor renovations. Having never used Thumbtack previously I was a little worried about the process but Carlene was a true professional and made everything seemless and comfortable. I would HIGHLY recommend her services to anyone and we will be hiring Carlene again next time we need a professional cleaning!
Carlene's Hands-On Cleaning Services's reply
hi Jack, thank you so much for my review I truly appreciate it and the kind words.
House Cleaning
Alice S.
Aug 21, 2017
•
Hired on Thumbtack
Carlene did a marvelous job of cleaning our apartment. We just moved to a new place and the property company hadn't done a thorough job of cleaning. Carlene was so accommodating, she arrived early before I had left for work to meet me. When I came home, the floors were gleaming, everything was put in its place, and it smelled amazing! She went above and beyond. Carlene is a sweet person and we will definitely be hiring her regularly!
Carlene's Hands-On Cleaning Services's reply
Alice, thank you so much for my review you are so kind thank you.
House Cleaning
Michael G.
Nov 26, 2017
•
Hired on Thumbtack
Incredible work! I can't say enough good things. This was a total clean out and clean up of a two-flat where my tenants left unexpectedly (and left possessions, food, garbage, etc) behind. I will use Carlene for all my cleaning needs going forward. THANK YOU!
Details: 1 bedroom • 1 bathroom • Less than 1,000 sq ft • Deep cleaning • Just once
Carlene's Hands-On Cleaning Services's reply
Hi Michael I really want to thank you for your kind words wow that put a big smile on my face and I am so so thankful thank you Michael!!
House Cleaning
Scott S.
Jul 31, 2017
•
Hired on Thumbtack
We're in the process of moving and hired Carlene to clean both our new and current condos. She did an amazing job on both places and we plan to use her on a regular basis moving forward. She is extremely thorough, hard working and service oriented.
Carlene's Hands-On Cleaning Services's reply
Scott ,thank you so much for my review I truly appreciate it.
House Cleaning
Credentials
Background Check
Carlene Taylor
FAQs
What is your typical process for working with a new customer?
I just like to make sure am a fit for them.and that they fill comfortable with me
What education and/or training do you have that relates to your work?