FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space, the type of cleaning, and the level of service required. We provide upfront quotes with no hidden fees. Discounts are available for recurring cleanings and long-term clients. Any additional services or special requests are discussed and approved in advance
- What is your typical process for working with a new customer?
When working with a new customer, we first discuss their cleaning needs and the scope of the work. We provide a clear, detailed quote and agree on a schedule that fits their convenience. On the first cleaning, our trained team arrives on time, brings all necessary supplies, and delivers the highest standards of service. After the cleaning, we follow up to ensure satisfaction and make any adjustments for future visits. This process ensures a personalized and reliable cleaning experience every time
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, safety procedures, and the proper use of cleaning products and equipment. All staff receive hands-on training to ensure efficiency, attention to detail, and care for every client’s space. We also stay up-to-date on industry best practices, including eco-friendly and safe cleaning methods, to provide the highest quality service.