FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple, fair, and fully transparent — no hidden fees. Rates depend on the size of your space and the type of cleaning (standard, deep, move-in/out, etc.). We offer discounts for recurring customers and seasonal promotions. All cleaning supplies and equipment are included in the price.
- What is your typical process for working with a new customer?
Our typical process with new customers is simple and stress-free: 1. Initial contact: We discuss your needs, space size, and type of cleaning required. 2. Estimate: We provide a clear price quote based on the details. 3. Scheduling: We agree on a convenient date and time. 4. Cleaning day: Our team arrives on time, fully equipped and ready to clean. 5. Follow-up: We check in to make sure you’re satisfied with the service.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning techniques. We have years of hands-on experience, and we stay up to date with the best practices in sanitation, eco-friendly products, and efficient cleaning methods. Each team member is trained to handle different surfaces and materials with care.