FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Ale Cleaning, we believe in honest, transparent pricing with no hidden fees. Our rates are based on the size of the space, the type of cleaning needed, and the level of detail requested. We offer competitive pricing and provide free estimates before starting any job. Discounts may be available for recurring services such as weekly, bi-weekly, or monthly cleanings. Our goal is to provide high-quality service at a fair and reasonable price.
- What is your typical process for working with a new customer?
We start with a conversation to understand the customer’s needs, expectations, and schedule. After gathering details, we provide a clear estimate. Once approved, we schedule the service at a convenient time. On cleaning day, we arrive fully prepared with professional supplies and equipment. We focus on delivering detailed, reliable service and follow up to ensure complete customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in residential and commercial cleaning, along with training in proper cleaning techniques, safe product usage, sanitation standards, and attention to detail. We stay updated on best practices to ensure safe, effective, and efficient cleaning for every client.