FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are competitive and transparent — no hidden fees. We offer personalized quotes based on the size and condition of the space, as well as the type of service requested. Discounts are available for regular cleanings (weekly, bi-weekly, or monthly), and we occasionally offer promotions for first-time clients.
- What is your typical process for working with a new customer?
Our process is simple, clear, and customer-focused. We start by discussing your cleaning needs and collecting basic details about the space (size, condition, type of services). Once confirmed, we schedule the cleaning at a time that’s convenient for you. On the day of service, our professional team arrives on time, fully equipped, and ready to deliver top-quality results. After the job is completed, we follow up to ensure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning standards, including the use of eco-friendly products, proper sanitization techniques, and safe equipment handling. We continuously stay updated on best practices in the cleaning industry to ensure we deliver high-quality, efficient, and safe service every time. Experience, attention to detail, and ongoing training are what set us apart.