FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent — no hidden fees, ever! We offer discounts for recurring cleanings and custom packages based on your needs. Any extra charges (like deep cleaning or add-ons) will always be discussed with you in advance. You’ll always know exactly what you’re paying for.
- What is your typical process for working with a new customer?
Working with M&E Cleaning is easy and fully online — just send us a message to get started!📲 We’ll ask a few quick questions to understand your space and cleaning needs. Based on that, we’ll send you a personalized quote and help you choose the perfect service package. Once you’re happy with the details, we’ll book your appointment at a time that works best for you. Our trusted team will arrive fully equipped and ready to leave your space spotless. After the cleaning, we’ll check in with you online to make sure everything met your expectations!
- What education and/or training do you have that relates to your work?
All our cleaners are professionally trained by our company to follow high cleaning standards, use safe products, and deliver consistent, detailed results. We follow proven checklists and quality control for every home.