FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard cleaning rates start at $120 for a home with 1 bedroom and 1 bathroom. Kitchen and living room are included by default. Prices vary depending on the number of rooms and type of property (residential or Airbnb). We always confirm the final price before starting the job — no hidden fees. ✨ Discounts: — 10% off for regular cleanings (weekly or bi-weekly) — One free extra service (e.g., oven or microwave cleaning) for bookings over $200 We value your time and trust, and always provide transparent service, flexible scheduling, and a warm, personal approach 💖
- What is your typical process for working with a new customer?
Our process is very simple and convenient 😊. First, the customer contacts us online or via text 💬. We confirm the cleaning details 🧹—number of rooms 🛏️🚿, type of service ✨, and any special requests 📝. Then we provide a quote 💵 and schedule the date and time 🗓️. On the agreed day, our team arrives on time ⏰, performs the cleaning to meet the client’s expectations ✅, and leaves the home perfectly clean 🏡. We’re always open to feedback 💌 to ensure the best service possible 🌟.
- What education and/or training do you have that relates to your work?
We have many years of experience in the cleaning industry and continuously improve our skills through internal training and workshops on the latest cleaning methods, use of professional equipment, and safe products. Our team regularly undergoes instruction in service quality, efficiency, and polite communication with clients.