FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is based on the number of rooms, the type of cleaning (standard, move-out, or deep), and any additional services requested. For convenience, we've prepared checklists for each type of cleaning, which help ensure clarity and thoroughness. Additional services may incur extra fees. The estimated price is flexible and can vary depending on the specific scope of work.
- What is your typical process for working with a new customer?
1. Chat: Understand your cleaning needs. Walkthrough: See your home to plan the work. You don’t need wait for our visit, it will be sufficient to share video/photos. 2. Quote: Give you a fair online estimate. 3. Schedule: Pick a convenient time. 4. Clean: Do a thorough, quality job. 5. Follow-up: Ensure you're happy with our service.
- What education and/or training do you have that relates to your work?
We have extensive experience in the house cleaning industry. Our team is well-trained in the best cleaning practices, using top-quality products and techniques to ensure every job is done to the highest standard. This experience allows us to handle a wide range of cleaning tasks efficiently and effectively.